Why I Don't Innovate at Work (or Watch Cooking Shows at the Gym) #innovation
"For an employee who works on a job that does not normally ask for innovativeness (e.g., a blue-collar worker whose job is assembling furniture), if he has an innovative suggestion for a new work procedure, he may be afraid to express it because of the concern that his coworkers (and supervisors) might think he is stepping out of line," Yuan explained to me. Not even a solid and trusting relationship with a supervisor mitigates this problem, she and Woodman report in an upcoming issue of the Academy of Management Journal.
That's sad. It's sad for employees and it's sad for companies. Everyday innovation by ordinary workers should be organizations' lifeblood. I'm no different from the people in the study. I'm just as unwilling to upset the status quo as they are.
There are a couple of things managers can do, Yuan and Woodman say. One is to create a culture in which everyone understands that being innovative is a desirable image. That's easier said than done, however. Another, more concrete, suggestion is to "break job position stereotypes" by rewriting job descriptions to include a requirement that employees contribute new ideas. Such a straightforward approach might help employees get over their socially induced hesitation, the research suggests.
I've noticed that those of us who resist innovating for fear of others' opinions are sometimes quickest to point a finger at the innovators among us. We're the grown-up equivalents of the whisperers and gigglers, the perpetrators of negative peer pressure. We have an obligation to be aware of that tendency. If we won't innovate, we should at least make every effort to cut some slack to the coworker with the oddball ideas, even if he's sometimes a little too nerdy and a little too insistent. Now that would be an innovation.